Frequently Asked Questions

Please check out our FAQs below, if you don’t find the answer to your question then please feel free to email The Urban Clinic.

A recent World Health Organisation (WHO) report stated that naturally occurring CBD is well tolerated in humans, and is not associated with any adverse public health effects.

Always ensure the product you are taking has a lab report available to verify it does not contain THC or any other harmful contaminants.

If you have medical conditions, you should consider consulting your GP or Pharmacist before taking CBD.

No, Hemp oil is typically oil derived from hemp seeds – and contains no CBD.

When purchasing any oil, ensure the product has a lab report available to verify it contains CBD and does not contain THC or any other harmful contaminants.

In the absence of specific clinical data demonstrating safety, CBD should not be used in pregnancy. When pregnant, it is important to always discuss any supplement – whether vitamin, mineral or herb – with your doctor.

There have been no documented overdoses due to CBD consumption. However, we recommend taking no more than 70mg of CBD per day.

CBD can cause some people to feel sleepy, so if taken alongside soporific supplements/medicines, this effect may be increased. Consult your doctor if you are concerned about tiredness.

CBD has a positive effect on the body’s endocannabinoid system. This system is made up of internal cannabinoids (endocannabinoids), cannabinoid (CB1 and CB2) receptors and enzymes responsible for the manufacture and disposal of endocannabinoids.

To those less familiar with the world of Cannabinoid science, this means we all have this system and receptors that react specifically to Cannabinoids like CBD. It’s best envisaged as a kind of lock and key system.

Evidence suggests that CBD may bind at a different site on CB1 receptors and act to switch the receptor off. This may be beneficial when the endocannabinoid system becomes overactive and suffers associated pressure and tension.

CBD is formulated for your general health and wellbeing.

As CBD is a food supplement, we are not permitted to give out guidance pertaining to benefits.

Generally, some can feel different as a result of CBD relatively instantly, whereas for others it can take longer. This depends on the individual, serving size and serving frequency.

While there are many different ways to take CBD.

We recommend taking CBD under the tongue (sublingually) to maximise absorption. Other options include topical application (rubbing oil directly onto the skin) and oral consumption (directly swallowing/infusing the oil into food).

Dosage frequency & amounts are at the user’s discretion, with a maximum daily dose of 70mg.

New users are recommended to start on a low dose and build up gradually to a standard dose of 12-15mg. For further information on your dosage, please contact

CBD affects everyone differently. Effects can also depend on the strength of the product and how it is administered. As a non-psychoactive compound, CBD does not induce a ‘high’.

When formulated into organic hemp seed oil, CBD can taste earthy or even grassy. The taste of CBD oil also depends on whether it incorporates Narrow Spectrum or Broad Spectrum extract. The Broad Spectrum (sold in bronze packaging) is designed for more experienced users, as it offers a fuller flavour, retaining terpenes and other plant material. Alternatively, the Narrow Spectrum products provide for a lighter alternative and are recommended for all CBD users.

Most consumers feel the effects after 2 weeks of continuous use.

However, no two people interact with any compounds in the exact same way, but studies suggest that taking CBD sublingually usually takes anywhere between 1 hour and 6 hours for its levels in the bloodstreams to peak. Some people do report anecdotal evidence of the effects taking place much faster than that.

This may depend on the method of consumption, as well as the weight of the person taking it. However, as a general rule, the effects of CBD administration sublingually (under the tongue) last for around 3-4 hours. Research into topical application is still in its preliminary stages, but some estimate that effects can last for five hours with this method.

A product is considered THC free by Dragonfly CBD if it is confirmed as containing a non-detectable level of THC by a third party laboratory.

As an entirely natural compound, CBD is ‘extracted’ – not made – from our carefully cultivated Cannabis Sativa L., also known as Hemp. Shortly after harvesting, organic flowers are processed in our laboratory using a state-of-the-art extraction process.

The plant material is first soaked in ethanol to remove all cannabinoids. This ethanol-cannabinoid mix is then distilled and evaporated into natural CBD extract using advanced chromatography techniques. Not only does the ethanol help to produce high quality CBD oil, it also protects the extract from bacteria and fermentation.

Production costs for the best CBD extract are unavoidably high. The controlled nature of cannabis production requires the CBD facilities to be government–licensed and subjected to stringent quality measures. The manufacturing process is carefully monitored throughout; from the selection of specific strains of seed that yield high-quality cannabis to a specialist extraction process that guarantees the consistent quality of CBD products.

CBD drops are best placed under the tongue and held for a couple of minutes to help with absorption through the lining of the mouth. If preferred, CBD oil can be swallowed and absorbed via the gut. There is also some evidence to suggest that taking CBD with food can increase absorption, so we would recommend taking the product with food at the same time(s) each day.

For some people, only a small amount of CBD achieves the desired effect, whereas others will need a much larger serving to be satisfied. By starting at 15mg per day, you can increase your CBD levels easily, as a lower serving might be all that you require. If you don’t feel the desired effects after a week of continual use, double your serving size, repeating this process each week, until satisfied, up to a maximum of 70mg per day.

No. The “high” that is often associated with Cannabis requires the psychoactive cannabinoid THC to be present. Biosciences carefully selects Cannabis strains that are low in THC and high in CBD and then uses specialist extraction techniques to remove THC content from its Dragonfly CBD oil range.

CBD Flowers are not legal in the UK, in accordance with Home Office guidelines. Flowers and Bud typically contain up to 0.2% THC, which means they are considered controlled substances and are subject to the Misuse of Drugs Act.

CBD is derived from Hemp (Cannabis sativa L.) but has all the THC removed, leaving you with a safe and legal product.

No. CBD is a non-psychoactive substance and at present is not something that drugs tests scan for. You should always ensure you are taking a product that is THC-free.

To our knowledge, CBD should not cause any side effects. CBD is generally well-tolerated and considered safe.

For significantly higher doses – Reported side effects include a dry mouth, light headedness and drowsiness. Lowered blood pressure can also be an issue for those whose blood pressure is already low – either naturally or as a result of medication. If you experience any adverse side effects after taking CBD, please consult with your doctor.

Yes, Cannabis Sativa falls under the category of hemp. CBD oil is extracted from Cannabis sativa L. due to its cannabinoid profile – it is typically low in THC.